Where is Nalia R Us located?
Nalia R Us is located in Richmond, Virginia
What is Nalia R Us return and exchange policy?
Returns will be accepted if wrong item was shipped. Exchanges will be accepted ONLY in the case of an inventory error or damaged goods.
Do you accept orders placed outside of the US?
Yes, we ship worldwide.
How long will it take to receive my order?
Our apparel is made-to-order, please allow 2-7 business days for product(s) to ship. For embroidery purchases (i.e. hats), please allow 7-10 business days for shipping. You will receive an email notification when your order has been shipped.
How do I pay for my order? Is it secure?
Our checkout process is powered by PayPal, one of the most trusted online payment solutions on the web. Because of this, Nalia R Us has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with your order, please contact us directly using our Contact page